What Is An Essential 8 Assessment? An Essential 8 assessment is a detailed review of an organisation’s cyber security practices based on the Essential 8 framework; Eight key strategies developed by the Australian Cyber Security Centre (ACSC) to help prevent cyber attacks. A Shift Computer Solutions Essential 8 assessment evaluates how well your organisation has implemented critical controls such as application whitelisting, timely patching, and multi-factor authentication. The...

A managed IT service provider is a company that helps businesses take care of their computer systems and technology from a remote location. Today, almost every business uses technology to run smoothly and serve their customers. But when something goes wrong with that technology, it can stop work completely and lead to expensive delays. One of the best ways to avoid these problems is by hiring a third-party company to manage your IT needs, this is called managed IT services. But...

Power Filters Multi Factor Authentication or MFA for short, is something that is virtually zero cost to implement, provides a massive leap in security, and yet, many small businesses don’t take advantage of it. MFA is a process where in order to gain access to a system, you have to provide two things. One thing is something you know, such as a password, and the second thing should be something you have, like your mobile phone. Without both of these things, the service or system...

Power Filters Does your business need to answer customer questions and queries? Do you work as a team to deliver customer service? Do you want a way to manage your customer enquiries easily and efficiently?  We here at Shift Solutions have an industry-specific software application for managing this kind of thing, but most of our clients can’t use what we use as it doesn’t fit with their business.  The good news is we think we’ve found a fantastic solution to help...