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IT Support Costs in Australia

In Australia, the average cost of hiring an IT support company for a team of 15 employees typically ranges from AUD 3,000 to AUD 15,000 per month. For small to medium-sized business owners in Australia, working out the average cost of IT support services isn’t always simple. What one company pays might be very different from another, and that doesn’t always tell the whole story. It’s important to find IT support that offers both good quality and fair pricing, not just the cheapest...

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Comprehensive Essential 8 Assessment Guide [2025]

Comprehensive Essential 8 Assessment Guide [2025]

What Is An Essential 8 Assessment? An Essential 8 assessment is a detailed review of an organisation’s cyber security practices based on the Essential 8 framework; Eight key strategies developed by the Australian Cyber Security Centre (ACSC) to help prevent cyber attacks. A Shift Computer Solutions Essential 8 assessment evaluates how well your organisation has implemented critical controls such as application whitelisting, timely patching, and multi-factor authentication. The...

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What Is Managed IT Support?

A managed IT service provider is a company that helps businesses take care of their computer systems and technology from a remote location. Today, almost every business uses technology to run smoothly and serve their customers. But when something goes wrong with that technology, it can stop work completely and lead to expensive delays. One of the best ways to avoid these problems is by hiring a third-party company to manage your IT needs, this is called managed IT services. But...

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Secure your business with this easy solution

Power Filters Multi Factor Authentication or MFA for short, is something that is virtually zero cost to implement, provides a massive leap in security, and yet, many small businesses don’t take advantage of it. MFA is a process where in order to gain access to a system, you have to provide two things. One thing is something you know, such as a password, and the second thing should be something you have, like your mobile phone. Without both of these things, the service or system...

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