A managed IT service provider is a company that helps businesses take care of their computer systems and technology from a remote location. Today, almost every business uses technology to run smoothly and serve their customers. But when something goes wrong with that technology, it can stop work completely and lead to expensive delays. One of the best ways to avoid these problems is by hiring a third-party company to manage your IT needs, this is called managed IT services. But...

Power Filters Multi Factor Authentication or MFA for short, is something that is virtually zero cost to implement, provides a massive leap in security, and yet, many small businesses don’t take advantage of it. MFA is a process where in order to gain access to a system, you have to provide two things. One thing is something you know, such as a password, and the second thing should be something you have, like your mobile phone. Without both of these things, the service or system...

Power Filters Does your business need to answer customer questions and queries? Do you work as a team to deliver customer service? Do you want a way to manage your customer enquiries easily and efficiently?  We here at Shift Solutions have an industry-specific software application for managing this kind of thing, but most of our clients can’t use what we use as it doesn’t fit with their business.  The good news is we think we’ve found a fantastic solution to help...

Power Filters May 1990 saw the introduction of Windows 3.0, the first truly mainstream version of Windows that set the stage for computing ever since.  Moving on from DOS Windows 3.0 was the first version of windows to really get traction and give computer users a genuine step forward from the MS DOS days.  MS DOS is an operating system most readers of our site would not even understand, being just a command line interface, with no mouse and no picture.  With multi tasking starting...