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Managed IT Services in Brisbane and Ipswich

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Our Services

Over 20 Years Of IT Support Experience

Hi, I’m Mathew, I have had a passion for technology from a young age, and in 1999 decided it was time to pursue my passion rather than continue working in retail. Since then I have built a solid computer service and support business.

Today, my company, Shift Computer Solutions, supports hundreds of clients across Brisbane, ensuring business owners are able to focus on running their business instead of worrying about computer glitches.

Contact me now if you need a superior IT support service at a fraction of what you’d expect it would cost.

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Our Services

We offer all the IT help and services your business needs to run smoothly.

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IT Audit

Get more from your tech with an audit of your IT systems.

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Managed IT Services

Keep your tech costs low and easy to plan with Shift Computer Solutions taking care of your IT.

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Project Services

Grow your business, stay protected, and get more done with expert IT services from a trusted leader.

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IT Consulting

These days, IT is a big deal for businesses. Without a good plan, it might hurt your business instead of helping it.

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Data Recovery

Customers panic most when they lose important work, but with data recovery in place, it’s easy to get it back.

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White Label IT Support

Whether you need help one time, for a project, or on a regular basis, we’re ready to jump in fast.

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Why Pick Shift Computer Solutions?

For over 20 years, Mathew Taylor and his team have provided I.T. support for hundreds of local business owners.

Every piece of software, every hardware device, every system we deploy for our clients is the best possible option for our clients. That means that some clients get different solutions than others, because one size does not fit all.

That means you get the most reliable, highest quality solution. We don’t cut corners, and we don’t sell things because they have a high profit margin. We sell the best.

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What Our Clients Say

EXCELLENT
Google star 1Google star 2Google star 3Google star 4Google star 5
Based on 40 reviews
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Delcie Harle profile picture
Delcie Harle
4 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Advice is always excellent. Getting us connected at our new home was a huge achievement and Shift accomplished it smoothly.
Posted on Google Google
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JP Plumbers
13 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Shift’s team are responsive, polite, and genuinely knowledgeable. They’re easy to work with and always resolve our issues promptly, making every interaction straightforward and professional.
Posted on Google Google
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Rebecca Parkes
17 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Very happy with the service from Shift Computer Solutions. Matthew and his team are always efficient, professional and easy to deal with. They make the process simple and are quick to assist whenever needed. Highly recommend!
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Glenys Truasheim
17 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Expert advice and prompt service enabled me to avoid a scam that appeared in my emails last week. I appreciate their expertise.
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All Fired Up
17 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
We have been using Shift computer solutions for almost 10 years. They have been awesome with helping with day-to-day items and upgrading new computers. They keep us up to date with changes and ensure we receive awesome service.
Posted on Google Google
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Jane Westaway
23 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
It is a pleasure working with knowledgeable computer technicians, and to have the assurance that help is only a phone call away. Most important, as I consider myself technically challenged.
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John Tate
31 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
The Team at Shift Computers solved our computer issues efficiently and fast and gave great advice for moving forward so we would not experience the same issues again.
Posted on Google Google
David Lutz profile picture
David Lutz
42 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
We thoroughly recommend Shift Computer services for their ongoing maintenance and initiative when new services are required.
Posted on Google Google
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Kay Brassil
51 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Fast responses
Posted on Google Google
Michael Tyrrell profile picture
Michael Tyrrell
55 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Mathew and his team have been looking after my business for many years. His professional, proactive approach has kept me out of many troubles. Thanks heaps!
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What is IT Support And Why Do I Need It?

We’re Tech Support Engineers.

Our team is great at fixing all kinds of tech problems, whether they happen at home or at work. We can help you online or in person with things like setting up computers, keeping systems running, and solving issues quickly. We’re friendly, skilled, and ready to help!

We Make Your IT Systems Run At Their Best.
Our skilled team knows how to fine-tune every part of your setup to keep things fast, smooth, and working the way they should.

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Benefits of Having IT support

Keep Your IT Costs Under Control.
Big companies often seem better at managing IT costs because they have their own tech team. But having staff in-house can be expensive. That’s why more and more businesses—even big ones—are choosing outside IT help. Shift Solutions gives you expert support without the high cost of having your own team.

Stay Safe and Secure.
With so much happening online, it’s important to keep your business safe from hackers and other threats. Even tech experts can struggle without the right experience. At Shift Solutions our team knows how to protect your systems and keep your business secure and up to date.

Focus on What You Do Best
If your business isn’t about IT, why spend time managing it? Just like you’d hire a lawyer for legal stuff, you can count on Shift Solutions to take care of your tech. We handle everything behind the scenes so you can focus on running your business without stress.

Emergency IT Support

Big problems like system crashes or cyber attacks need quick help. You don’t want to wait around when something serious happens. That’s why our emergency IT support is a smart choice—it saves time and money.

With our fast service, you’ll be connected to an IT expert in less than 5 minutes after reaching out. We’re here when you need us most.

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Complete IT Management

Let us take care of the tech while you build your business

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Frequently Asked Quesions

Managed IT services are like having your own team of tech experts, but outside your company. They take care of all your computers and tech needs for a set price, usually based on how many people or devices you have.
Instead of hiring one person to do everything (which can be expensive), managed IT services give you a full team for a lot less money. Many businesses even save around 40%!
It’s a smart and simple way to handle your IT.

Managed IT services let you focus on running your business while we take care of your tech. At Shift Solutions, we help keep your systems running smoothly and your important data safe by using the best tools and methods.
We look at all parts of your technology to find ways to make things work better, save money, and get the most out of what you already have.

Cloud backup is super important because it helps your business follow the rules about keeping data safe and stored properly.
If something goes wrong and you don’t have a backup, it can seriously hurt your business. The good news? A strong, rule-following cloud backup doesn’t cost much each month and usually doesn’t need a long contract either.

Regular IT support usually waits until something breaks, then fixes it. Managed IT services work differently, they keep an eye on your systems all the time to catch problems early and stop them before they cause trouble.

Managed IT services usually include things like watching your network to make sure it’s working, helping with tech problems, and keeping an eye on your computer systems. You can also add extra services like online security, data backup, disaster recovery, and cloud storage.

Managed IT services help small businesses save money, stay safe from online threats, and get support from tech experts. This means your team can focus on what they do best, without worrying about handling all the tech stuff.

Yes, managed IT services can grow with your business and adjust as you need more tech help or new tools.

Managed IT services help keep your business safe online. You can let Shift Solutions handle all your cybersecurity or just part of it. We’re experts in IT support and online security, working to protect your systems from threats.

An SLO is a promise from your IT provider about how well they’ll do their job. It explains things like how fast they’ll respond, how often your systems should stay up and running, and other important goals they aim to meet.

Yes, at Shift Solutions, we can set up safe ways for your team to work from home. This includes secure logins, VPNs, and tools like Microsoft Teams to help everyone stay connected and protected online.

The cost depends on what services you need, how big your business is, and what you’re looking for. Shift Solutions creates custom plans to fit each business, so you only pay for what you really need.

Good IT support means fixing problems, keeping things running, making updates, and keeping everything safe. It takes care of devices like computers, phones, and printers across the business. It also checks if apps and systems are working well for the people using them.

No, at Shift Solutions we help with both old and new technology. Our team knows how to work with older systems, networks, and websites. If you’re using something outdated, we can help you switch to something better and keep it safe.

First, figure out what kind of help you need; Do you want someone to help online or come to your office? Think about what tech problems you need fixed. For example, if an app keeps crashing, IT support can help. Make sure to read reviews so you choose a trusted company, like Shift Solutions.

Hiring an outside IT team, like Shift Solutions, helps businesses save money. They don’t need to buy extra equipment, hire full-time staff, or use more office space. It also saves time because you can get quick help from anywhere, even remotely.