Managed IT Services in Brisbane and Ipswich
Complete IT
Management
Our Services
We offer all the IT help and services your business needs to run smoothly.


Managed IT Services
Keep your tech costs low and easy to plan with Shift Computer Solutions taking care of your IT.

Project Services
Grow your business, stay protected, and get more done with expert IT services from a trusted leader.

IT Consulting
These days, IT is a big deal for businesses. Without a good plan, it might hurt your business instead of helping it.

Data Recovery
Customers panic most when they lose important work, but with data recovery in place, it’s easy to get it back.

White Label IT Support
Whether you need help one time, for a project, or on a regular basis, we’re ready to jump in fast.
What is IT Support And Why Do I Need It?
We’re Tech Support Engineers.
Our team is great at fixing all kinds of tech problems, whether they happen at home or at work. We can help you online or in person with things like setting up computers, keeping systems running, and solving issues quickly. We’re friendly, skilled, and ready to help!
We Make Your IT Systems Run At Their Best.
Our skilled team knows how to fine-tune every part of your setup to keep things fast, smooth, and working the way they should.

Our Partners




Why Pick Shift Computer Solutions?
For over 20 years, Mathew Taylor and his team have provided I.T. support for hundreds of local business owners.
Every piece of software, every hardware device, every system we deploy for our clients is the best possible option for our clients. That means that some clients get different solutions than others, because one size does not fit all.
That means you get the most reliable, highest quality solution. We don’t cut corners, and we don’t sell things because they have a high profit margin. We sell the best.
What Our Clients Say
EXCELLENT Based on 23 reviews Louise White2025-03-19Trustindex verifies that the original source of the review is Google. Great service as always from Mathew and Cameron at Shift Solutions. Nothing is too hard and Mathew too the time to explain what was needed and how we could make it happen. Paul Klease2024-07-02Trustindex verifies that the original source of the review is Google. Mathew helped procure the correct computer for our at home business. He also made his time available around our business schedule and was always available when there was any questions along our journey. If you want a process that convenient and a personal experience then shift is your team. Frazer Ross2024-04-30Trustindex verifies that the original source of the review is Google. Mathew is a wealth of knowledge! He and his team at Shift Computer Solutions are amazing at what they do. I use them for all my IT needs and have not been disappointed. I thoroughly recommend Shift Computer Solutions! Bazmick Linsley2023-12-13Trustindex verifies that the original source of the review is Google. The best Paul Klease2023-12-01Trustindex verifies that the original source of the review is Google. Matt and the teams approach to there craft is professional and prompt. The ability to react quickly to your business needs to ensure downtime and productivity loss was at a minimum is where the team excel. So if your thinking about getting someone in too work alongside your business and streamline your it approach than call Matt and the team. Tim Spark2023-11-28Trustindex verifies that the original source of the review is Google. Mathew and the team at SHIFT installed our internet connection system that allows us to have one connection in a large commercial space. He was so easy to work with and the system is a perfect fit for our organisation. He also helped us with a leaking NBN backup battery last minute. An absolute IT wizard! Ske Strata2023-08-30Trustindex verifies that the original source of the review is Google. We are so pleased to have Shift on board to deal with all those IT issues. Highly recommend their services, always prompt and willing to help. Cathy Vo2023-08-01Trustindex verifies that the original source of the review is Google. I sought the assistance of Shift Computer Solutions to obtain a new work laptop after my old laptop was unexpectedly damaged beyond repair. I was in desperate need of a replacement. Being a busy full-time legal professional and mother to 2 active young children, I was time poor and had no clue which laptop was right for me with so many options on the market. Mathew was able to find the perfect laptop which met all of my needs and requirements. He is a true IT Wizard and I highly recommend him to anyone wanting solutions to their IT problems, as he did for me. Arman Kovacic2023-01-23Trustindex verifies that the original source of the review is Google. Mathew and team have helped set up both of our childcare centre with new phone systems and internet. When the big telcos couldn’t help and said it would take months Mathew got it done within 2 weeks. Kay Leyden2021-09-19Trustindex verifies that the original source of the review is Google. Fantastic company. Great helpful knowledgeable staff. Couldn't recommend more highly.
Emergency IT Support
Big problems like system crashes or cyber attacks need quick help. You don’t want to wait around when something serious happens. That’s why our emergency IT support is a smart choice—it saves time and money.
With our fast service, you’ll be connected to an IT expert in less than 5 minutes after reaching out. We’re here when you need us most.


Benefits of Having IT support
Keep Your IT Costs Under Control.
Big companies often seem better at managing IT costs because they have their own tech team. But having staff in-house can be expensive. That’s why more and more businesses—even big ones—are choosing outside IT help. Shift Solutions gives you expert support without the high cost of having your own team.
Stay Safe and Secure.
With so much happening online, it’s important to keep your business safe from hackers and other threats. Even tech experts can struggle without the right experience. At Shift Solutions our team knows how to protect your systems and keep your business secure and up to date.
Focus on What You Do Best
If your business isn’t about IT, why spend time managing it? Just like you’d hire a lawyer for legal stuff, you can count on Shift Solutions to take care of your tech. We handle everything behind the scenes so you can focus on running your business without stress.
Featured Clients







Frequently Asked Quesions
Managed IT services are like having your own team of tech experts, but outside your company. They take care of all your computers and tech needs for a set price, usually based on how many people or devices you have.
Instead of hiring one person to do everything (which can be expensive), managed IT services give you a full team for a lot less money. Many businesses even save around 40%!
It’s a smart and simple way to handle your IT.
Managed IT services let you focus on running your business while we take care of your tech. At Shift Solutions, we help keep your systems running smoothly and your important data safe by using the best tools and methods.
We look at all parts of your technology to find ways to make things work better, save money, and get the most out of what you already have.
Cloud backup is super important because it helps your business follow the rules about keeping data safe and stored properly.
If something goes wrong and you don’t have a backup, it can seriously hurt your business. The good news? A strong, rule-following cloud backup doesn’t cost much each month and usually doesn’t need a long contract either.
Regular IT support usually waits until something breaks, then fixes it. Managed IT services work differently, they keep an eye on your systems all the time to catch problems early and stop them before they cause trouble.
Managed IT services usually include things like watching your network to make sure it’s working, helping with tech problems, and keeping an eye on your computer systems. You can also add extra services like online security, data backup, disaster recovery, and cloud storage.
Managed IT services help small businesses save money, stay safe from online threats, and get support from tech experts. This means your team can focus on what they do best, without worrying about handling all the tech stuff.
Yes, managed IT services can grow with your business and adjust as you need more tech help or new tools.
Managed IT services help keep your business safe online. You can let Shift Solutions handle all your cybersecurity or just part of it. We’re experts in IT support and online security, working to protect your systems from threats.
An SLO is a promise from your IT provider about how well they’ll do their job. It explains things like how fast they’ll respond, how often your systems should stay up and running, and other important goals they aim to meet.
Yes, at Shift Solutions, we can set up safe ways for your team to work from home. This includes secure logins, VPNs, and tools like Microsoft Teams to help everyone stay connected and protected online.
The cost depends on what services you need, how big your business is, and what you’re looking for. Shift Solutions creates custom plans to fit each business, so you only pay for what you really need.
Good IT support means fixing problems, keeping things running, making updates, and keeping everything safe. It takes care of devices like computers, phones, and printers across the business. It also checks if apps and systems are working well for the people using them.
No, at Shift Solutions we help with both old and new technology. Our team knows how to work with older systems, networks, and websites. If you’re using something outdated, we can help you switch to something better and keep it safe.
First, figure out what kind of help you need; Do you want someone to help online or come to your office? Think about what tech problems you need fixed. For example, if an app keeps crashing, IT support can help. Make sure to read reviews so you choose a trusted company, like Shift Solutions.
Hiring an outside IT team, like Shift Solutions, helps businesses save money. They don’t need to buy extra equipment, hire full-time staff, or use more office space. It also saves time because you can get quick help from anywhere, even remotely.