Responsive, Friendly & Knowledgeable

Testimonial added on 06.06.11

I’d made a number of enquiries to various providers about supplying a system for my small copy writing and corporate communication business. I was an independent consultant. I’d just started up. I didn’t need much – just a reasonably priced, quality system – with room to expand – fully installed so I was ready with the tools to service my clients. After weeks of following up with disinterested IT people, with no results, I reached out to my online community network and ‘tweeted’ in desperation, asking if anyone knew anyone that could help.

Enter: Mathew Taylor and Shift Solutions

Within a week, I was up and running with a complete new setup and wireless network. No problems. Everything just worked like it should. Mathew asked lots of questions about what I needed and provided good, sensible advice (without making me feel like the techno-dud that I am). And then just made it happen.

But it didn’t end there. Mathew continues to provide advice on all manner of technology issues that aren’t even related to the system I purchased, and rescued me from potential disaster when Dropbox failed me (yes, that post was about me!). Not only was it on a weekend, but his wife’s birthday as well, and Mathew calmly talked me through the solution and helped me re-instate all my files.

I have no hesitation whatsoever in recommending Mathew and Shift Solutions. They are responsive, friendly, knowledgeable – and they actually care.

Thanks Mat. You stand out from the crowd.

Susan Lambe – The Big Speakeasy, provides corporate communication advice and related services.