Computer Solutions in the greater brisbane area.
Clift Pearce Accounting
Mathew and his team at Shift Computer Solutions have been managing our IT systems for many years.
Mathew and his team always ensure their solutions are what we need and suit our budget. The key hallmark of this is that we are always provided with a variety of options to choose from. This ensures that whatever decisions we make, we are fully informed as to what our options are, how they would be implemented, the benefits of each option and the costs involved.
I can’t recall a time where I have spoken with Mathew and he hasn’t had suggestions to enhance our systems and processes with a view to either making things easier for me and my team or assisting to grow our business through improved service delivery.
With so much of how we do business centred on electronic means we simply can’t afford for our systems to fail. By following Mathew’s advice, we have never had a major failure with our IT systems (touch wood).
From time to time, hardware breaks and things go wrong. This is a fact of life. Shift Computer Solutions take great pride in the timeliness of responding to questions and issues as they arise. Thanks to their service, we very rarely have any issues but when they come up more often than not, the issue is resolved before we are fully aware of it.
With Shift Computer Solutions, you don’t just get some hardware and perhaps some basic installation service like you get from large retailers. With Shift Computer Solutions you get a personalised service designed to suit your needs not simply what suited someone else.
Sometime last year, one of our computers failed mid-morning. We contacted Shift Computer Solutions and that afternoon one of their team was here with a range of components to fix whatever the issue may have been.
Our office was unfortunately flooded in January. With everything that was going on around Queensland, and particularly Ipswich, Mathew still made time to come to my home, early in the morning, and adjust settings etc to allow us to be able to communicate with our clients.
These are just two examples of the wonderful service we have received. We simply can’t ask for better than that.
Troy Pearce
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