Flat Rate I.T. Service
We take care of EVERYTHING
We believe that small business owners and managers should be able to get on with running their business, free from the distractions of computer glitchs, crashes and performance problems. Too often you are bogged down helping a team member with their computer, or dealing with faults that bring your systems down and your business to a grinding halt. To that nonsense we say NO MORE!
We give you CERTAINTY
With a flat rate support plan, you’re business will finally have certainty. Certainty that your costs won’t blow out if something serious goes wrong with your network. Certainty that any work that’s needed will be done. Certainty that your I.T. equipment is providing you the best level of productivity so your business can flourish.
When your systems go down, your staff stop working, and your business is losing money every minute this goes on. My team make sure the risk of killer downtime is greatly reduced by monitoring your systems and fixing the little things before they explode into bigger things. We update and service your computer systems regularly, ensuring the latest security fixes are installed as soon as possible, so you get a more reliable, secure network.
Ad Hoc repairs WILL COST YOU
Waiting for the next crash is the most costly way to pay for your computer service. Why? Because your staff will be idle while your computer equipment is repaired. If the equipment that fails is key to to your operation, you can easily have your entire team making coffee instead of producing results for your business. For this reason it will save you money to have our team monitoring, fixing and servicing your computers.
Your team can stop BUGGING YOU
With our fixed price support agreement, we act as your I.T. helpdesk. Your team call US when they need help, and we take care of everything so they are working and not wasting time with computer headaches. Best of all, they aren’t interrupting your day, so you can get on with running your business.
During our onsite visits, our engineers will check to ensure anti virus solutions are operating properly, and that your workstations are patched and secure against known threats.
Support when you need it
Our flat rate plans cover ALL your I.T. service, so you can let your staff call your new I.T. helpdesk and stop worrying about what it will cost.
No Setup Costs.
There is no up front fee to sign up for a Shift Solutions Maintenance Plan.
Faster, more stable computers
Having our engineers regularly service your PC’s ensures they run as fast as possible, and are as reliable as they can be. All this adds up to more productivity in your business.
Find bad habits before they cost you.
Regular checks ensure your staff are not doing things to your PC’s that could cause trouble. We can also check that company policies are being adhered to, such as the use of instant messaging, or installing software onto work PC’s.
Engineers who know your setup
Regular visits from our engineers, combined with our state of the art customer service management software, ensures we know your equipment. It’s the best way to get fast support when you need it.
Special Deal on new PC’s
If you’re on a fixed price agreement, every new workstation we supply comes with a $200 discount, so ensuring your team have modern equipment to be productive with is very affordable.
Our fixed price agreements are built to provide you with the value you need. Every business is different, so the first step is your free consulation, where I will visit your business, learn what systems you have in place and what specific challenges or pain points your have, and build a customised support agreement to suit you.