Computer Solutions in the greater brisbane area.
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Aussie Post doing great things.
We just got another letter returned to sender; It happens from time to time, as clients move house and forget to let us know. No big deal, except the letter we got back today, was mailed to the client late in November, of 2007 !!
New phishing scam targets Optus Customers
Word today that some enterprising scammers are sending emails pretending to be from Optus. The emails suggest that Optus have recently upgraded their server and they require customers to click through and upgrade their account.
Everyone should be aware this is a scam, and clicking through to the link will compromise your computer and your Optus account.
Never click links in email, the risk is too high that you are directed to a false site.
Customer’s negative experience with Dell
Interesting write up from earlier this year from a user who purchased a Dell laptop.
read more | digg story
Facebook Users Attacked by Trojan Virus
Facebook users be extra careful, emails are circulating that trick users into installing a trojan, which then attacks your Facebook profile and adds links to the trojan so all your friends can be infected too!
read more | digg story
Labor’s Censorship Plans unpopular
Kevin Rudd’s plans to implement Chinese style censorship of Australian internet access is drawing increasing criticisms from all segments of the community.
Technical experts are telling us that the plan could slow users web surfing by up to 30%, as well as fail to stop the vast majority of traffic intended to be blocked. Even the stuff that is blocked would be easily accessible with some simple knowledge of the internet.
Then there is the worry that our government will force a system on us that also filters normally secure HTTPS communications, such as when you login to your online banking. If that was to get through, then all ecommerce in Australia would stop overnight, as it would all instantly be insecure and too dangerous to risk using!
Here’s hoping sense prevails and this plan is scrapped before it goes any further.
McDonalds announce free wifi
Great news for us iPhone users is that McDonalds is going to roll out free wifi access at pretty much all its restaurants. There is to be some filtering to protect the young ones, but all in all if I need to check my email the service McDonalds will offer should do the trick nicely.
Of course, I won’t be buying any of their food, but I could see myself grabbing a skinny latte for the privilege.
Dodgy ISP charging for complaining.
I just got wind of a local Brisbane based ISP which had as part of its terms of service a fee for clients who were so aggrieved that they needed to take their complaint to the TIO.
crn.com.au has a writeup about it, the company and it’s director have been fined. I think a better punishment would have been to force the company to pay any costs incurred by its current clients to switch to a different provider, which seems like what the unhappy customers would want.
Quality Tech Support from Bigpond
If you weren’t sure if you should switch to a different ISP, then an APC article this week should convince you it’s time to look at other options.
Firstly, All Bigpond technical support will be done in the Philippines from early next year. If that wasn’t going to be painful enough, Bigpond are going to force all clients requiring technical help to go through a painstaking computerised support system. That doesn’t just mean you have to use voice prompts to get through, you have to actually go through a whole raft of questions with a computer, before you can speak to a human.
Having said all that, you can listen to a typical call with the computer at the bottom of the APC article; I tend to think as painful as it is, in many cases the computer is probably more helpful than the call centre staff!
Queensland fraudster in bankruptcy proceedings
Word today that Gav’s Mobile Computer Services has been put into bankruptcy by Microsoft after the software maker proved that the business was selling illegal copies of Microsoft Office.
When Mr Richardson, the principle, failed to pay damages awarded by the courts of $31,383, Microsoft was successful in proving that he had committed an act of bankruptcy.
You can be assured that any software supplied to you by Shift Computer Solutions is 100% legal and sourced through proper approved channels. This guarantees you our ongoing support, as we won’t be bankrupted due to illegal behaviour.
Google Street View Pic
Check what the google street view car found while driving about. I guess with the volume of pictures they are taking, something like this was bound to happen eventually.
